Could your business gas prices
and electricity bills be costing you too much?Look back. Pay less ahead.

It is a starting point for looking at your business gas and electricity costs in two ways: whether past bills contain errors, and whether your contract arrangements could be improved. The Business Review Co. discusses your priorities and, where appropriate, introduces an independent specialist.

This page focuses on bills and supply contracts. A technical energy audit of a building examines how energy is used and may involve a site survey, equipment assessment or efficiency recommendations. That is a separate scope of work and is not included automatically in this initial review.

You could receive a credit or repayment if an overcharge is identified and a correction is agreed. Examples to investigate include charges that differ from the contract, duplicate billing or an unresolved account credit. The records and relevant dates determine what can be pursued; a high bill by itself does not establish an error.

In Great Britain, Ofgem’s back-billing protection can limit charges for energy used more than 12 months earlier for qualifying microbusinesses in specified circumstances. Exceptions apply, including where a customer has behaved unreasonably and prevented accurate billing. This is a limit on certain catch-up bills, not a universal refund rule or a deadline for all billing disputes.

Start with your annual usage, current rates and contract end date. Compare offers using the same usage and account for standing charges, other charges, the contract term and any broker fees or commission. Ask which suppliers have been considered. A lower unit rate does not always mean a lower overall bill, and a cheaper suitable contract may not be available.

Whether to fix, and for how long, depends on your usage, the contract terms and how much price certainty your business needs. Check the contract length, notice and exit terms, which charges are fixed or variable, and any broker fees or commission, and compare options using the same expected usage. The Business Review Co. does not recommend a supplier or tariff; an independent specialist can explain the options before you agree to anything.

That depends on the agreement. Check the end date, notice requirements and any restrictions or charges before taking action. A review can help you plan for renewal even where an immediate switch is not available. Do not assume a business contract has the same cancellation protections as a household contract.

No. A billing review and a contract comparison are separate pieces of work. You can ask about past charges without agreeing to switch, and you can explore future costs without alleging an error in an earlier bill. Choose the focus that suits your business.

Tell us about the existing arrangement and check its scope before appointing anyone else. We can clarify what you want reviewed. Before agreeing to a new service or supply contract, understand any fees, supplier-paid commission and the range of suppliers considered.

Yes. A corner shop, café or office can enquire, as can a hotel group or a business with several locations. Our introduction service focuses on UK limited companies and LLPs. Tell us roughly what you spend and how many supplies are involved so we can discuss the right starting point.

The first step is to understand who holds the supplier contract and how your landlord or managing agent charges you. You may not be able to switch that supply yourself. Tell us about the arrangement so we can clarify whether a suitable review is available.

Northern Ireland has a separate energy market and consumer arrangements. Tell us where the supplies are so we can confirm whether an appropriate specialist introduction is available. The Consumer Council for Northern Ireland provides official business energy information and help with complaints; Great Britain’s rules should not simply be applied there.

Our initial enquiry review and introduction are free and without obligation. Any detailed billing work or contract service has its own terms. A specialist or broker may charge a fee or receive commission through a supplier; ask how it is calculated and paid before agreeing. The Business Review Co. may also receive a referral fee.